Summer Reminders to Agents

Attention agents: Here are a couple of timely reminders as the official start of summer approaches.

TFPA Holiday Office Closures
During the summer and the rest of the year, our TFPA offices will be closed for the following holidays:

  • Monday, June 19: Juneteenth
  • Tuesday, July 4: Independence Day
  • Monday, September 4: Labor Day
  • Thursday, November 23: Thanksgiving Day
  • Friday, November 24: Day After Thanksgiving
  • Monday, December 25: Christmas Day

These dates can also be found on our Holidays webpage. Remember, you can submit an application or report a claim online 24/7. You can also report a claim 24/7 by calling (800) 979-6440.

Update Contact Information
Verify policyholder emails and phone numbers now in the Agent Gateway so TFPA and policyholders can communicate early and often about a claim when the time comes. Log in to the Agent Gateway and get started today.

If you have any questions, please contact our Policy Services team at agentservices@twia.org or by calling (800) 979-6440. Our normal business hours are Monday-Friday, 8:00 a.m.-5:00 p.m.