In April we shared that the Texas Department of Insurance delayed the implementation of approved rate changes for the Texas FAIR Plan Association’s (TFPA) Homeowners, Dwelling, Tenant, and Condominium coverage forms. While […]

This is a reminder that starting at 8 a.m. Saturday, June 6, the TFPA Agent Portal and Claims Center Portals will be unavailable due to planned system updates. Claim reporting will still […]

Last month, we announced that the Texas Department of Insurance approved rate changes for Texas FAIR Plan Association's (TFPA) Homeowners, Dwelling, Tenant, and Condominium coverage forms. While those new rates had been […]

Update: On May 15, 2021, TFPA reinstated its pre-pandemic business practices and this COVID-19 temporary payment option ended. Learn more Update: On February 1, 2021, TFPA reinstated the $10 fee for a […]

Last week we shared that the Texas Department of Insurance’s approval of changes to rates for Texas FAIR Plan Association policies. The effective date of the rate changes was May 1, 2020. […]

On March 19, 2020, the Texas Department of Insurance approved rate changes for the Texas FAIR Plan Association’s (TFPA) Homeowners, Dwelling, Tenant, and Condominium coverage forms. The rate changes will apply to […]

Texas FAIR Plan Association is closely monitoring the rapidly evolving COVID-19 Coronavirus situation. We are committed to continuing to serve Texas communities while taking steps to protect the safety and health of […]

Due to scheduled maintenance, the TFPA Agent Gateway and Claims Center will be unavailable Saturday, February 15, from approximately 9:00 a.m. to 5:00 p.m. Claim reporting will still be available through our […]

Due to a system error, some agent commissions were not issued as planned on Friday, February 7. We are working to fix the issue as quickly as possible and estimate the payments […]

Earlier this week we reported about technical issues affecting our phones. We are happy to report that the situation has been resolved. If you experience any issues trying to call us, please […]

We are currently experiencing limited technical issues affecting calls to TFPA phones. Our call center is still available to process reported claims at (800) 979-6440. If you are an agent who needs […]

We recently reported to the TFPA agent community about minor technical issues affecting our phone systems and want to provide an update. Early last week, we implemented a solution that appears to […]

We are experiencing some technical issues with our phone system and wanted to make you aware of the situation in case you are trying to call us. Some agents are experiencing longer […]

Several laws passed during the 86th Legislative Session authorize changes to the insurance industry as a whole which includes the Texas FAIR Plan Association as well as Texas Windstorm Insurance Association. We […]

Are you a TFPA agent who has renewals coming up that have migrated to our new system? We have a webinar to help with that. The “TFPA Migrated Renewals into Agent Gateway […]

As of June 13, requalifying renewals that agents enter into the old system will migrate into Agent Gateway. In mid-April, the Association sent essential information regarding a new process impacting policy renewals […]

We continuously seek to identify enhancements in TFPA’s technology to better serve agents and policyholders. On Friday, April 12, our technical teams began the process of migrating policy renewals to our new […]

To better serve TFPA agents and policyholders, we are continuing efforts to enhance our technology. Agents have been working in our new Agent Gateway Portal for new business since late October. Effective […]

We take our responsibility to protect policyholder and agent information seriously. That is why we remind the agent community of our practice of securing emails that contain sensitive data. What agents need […]

We are continuously improving our systems so they may serve you and our policyholders better. The following update was recently implemented in Agent Gateway that affects our e-payments process: Offer Letters. An […]