You can report a claim with Texas FAIR Plan Association 24 hours a day, 7 days a week. Our normal business hours are Monday-Friday 8 a.m.-5 p.m. If you would like to speak to someone directly, please use the contact information below:
Toll Free Main Number
800-979-6440
Para español oprima dos
Local Metro Number
512-505-2200
Hours of Operation
Office: Monday through Friday, 8:00 am to 5:00 pm
List of TFPA Holidays
To Report a Claim or Check the Status of a Claim
Visit Claims Center
Call 800-979-6440, Option 1
Fax 800-979-6442
Login Help
Email Us
Call 800-979-6443
Policy Questions or Changes
Email tfpapolicy@twia.org
Call 800-979-6440, Option 4
Fax 800-979-6441
Policy Services
Email agentservices@twia.org
Call 800-979-6440, Option 3
Fax 800-979-6441
Human Resources
Email hr@twia.org
Media Inquiries
Email mediarelations@twia.org
Call 512-505-2299
Policy Premium Payment Mailing Address
Texas FAIR Plan Association
P.O. Box 733916
Dallas, TX 75373-3916
Primary Mailing Address (All Other Correspondence)
Texas FAIR Plan Association
P.O. Box 99080
Austin, TX 78709-9080
Overnight Mailing Address
Texas FAIR Plan Association
4801 Southwest Parkway
Building 1, Suite 200
Austin, TX 78735
